RAG Knowledge Assistants
6–16 weeks • $30k–$150k+
Custom AI assistants that understand and answer questions from your business documents. Perfect for customer support, employee assistance, and knowledge management.
What is RAG?
Retrieval-Augmented Generation (RAG) combines the power of large language models with your specific knowledge base. Instead of generic AI responses, you get accurate, contextually relevant answers based on your actual documents and data.
Applications for Park City Businesses
Customer Support Assistants
- Product and service information from your documentation
- Policy and procedure answers for customer inquiries
- Troubleshooting guides and FAQ responses
- Order and account status information
Internal Knowledge Assistants
- Employee handbook and HR policy access
- Operational procedures and standard operating guides
- Technical documentation and system manuals
- Company knowledge and institutional memory
Sales & Marketing Support
- Product specifications and pricing information
- Competitive intelligence and market data
- Customer success stories and case studies
- Proposal and contract information
Compliance & Regulatory Assistants
- Policy interpretation and compliance guidance
- Regulatory requirement explanations
- Audit preparation and documentation access
- Risk assessment and mitigation information
Key Capabilities
Intelligent Document Processing
- Multi-format support (PDF, Word, Excel, web pages, databases)
- Automatic categorization and indexing
- Version control and update management
- Security and access controls
Natural Language Queries
- Conversational interface for easy interaction
- Context-aware responses based on conversation history
- Multi-language support for diverse users
- Follow-up question handling
Accurate & Verified Responses
- Source citation for all answers
- Confidence scoring and uncertainty handling
- Human verification workflows for critical responses
- Continuous accuracy improvement
Enterprise Integrations
- API access for system integration
- Webhook support for real-time updates
- Single sign-on and user management
- Audit logging and compliance reporting
Technical Implementation
Data Ingestion Pipeline
- Document collection from various sources
- Text extraction and preprocessing
- Chunking and embedding for efficient retrieval
- Vector database setup and optimization
AI Model Customization
- Domain-specific training on your content
- Prompt engineering for accurate responses
- Guardrails and safety measures
- Performance evaluation and tuning
User Interface & Experience
- Web-based dashboard for easy access
- Mobile-responsive design
- Custom branding and theming
- Analytics and usage tracking
Monitoring & Maintenance
- Performance monitoring and alerting
- Usage analytics and optimization
- Content updates and retraining
- Security audits and compliance checks
Pricing & Packages
Pilot Implementation
$30k–$50k • 6–8 weeks
- Single knowledge domain (100-500 documents)
- Basic web interface
- Standard integrations
- 3 months support
Production Implementation
$60k–$100k • 10–14 weeks
- Multiple knowledge domains
- Advanced user interface
- Custom integrations
- Enterprise security features
- 6 months support
Enterprise Solution
$120k–$150k+ • 14–16 weeks
- Large-scale knowledge bases
- Multi-tenant architecture
- Advanced analytics and reporting
- Custom AI model development
- 12 months managed support
Success Metrics
Accuracy & Quality
- Response accuracy of 90-95% for well-documented topics
- Source citation rate of 95%+ for answers
- User satisfaction scores of 4.5/5 or higher
- Reduction in support tickets by 40-60%
Business Impact
- Time savings for support teams (hours per day)
- Cost reduction in customer service operations
- Knowledge accessibility improvement
- Employee productivity gains
Technical Performance
- Query response time under 3 seconds
- System uptime of 99.9%
- Scalability to handle peak loads
- Continuous improvement through learning
Park City Industry Examples
Tourism Companies
"Our RAG assistant handles 70% of guest inquiries about resort amenities, seasonal activities, and booking policies, freeing our staff for complex requests."
Hospitality Operations
"Staff can instantly access cleaning protocols, maintenance procedures, and guest service standards, ensuring consistent quality across all properties."
Construction Firms
"Our knowledge assistant provides instant access to building codes, safety regulations, material specifications, and project documentation."
Local Businesses
"From inventory questions to service procedures, our AI assistant ensures every team member has access to the latest information."
Why Choose Our RAG Solutions?
Custom Training
AI models specifically trained on your content and business context.
Enterprise Security
Your data stays secure with private deployments and access controls.
Proven Technology
Based on battle-tested RAG architectures used by leading enterprises.
Local Support
Ongoing maintenance and optimization by our Park City-based team.
Data Privacy & Security
Private Deployments
- Your infrastructure - data never leaves your environment
- Custom encryption and security measures
- Access controls and audit logging
- Compliance with industry standards
Data Processing
- Local processing of sensitive information
- Anonymization options for personal data
- Retention policies you control
- Deletion capabilities for data removal
Getting Started
Assessment Phase
- Knowledge audit - what content do you have?
- Use case identification - where would AI help most?
- Technical requirements - integration and security needs
- ROI projection - expected benefits and costs
Pilot Implementation
- Focused deployment on high-value use case
- User testing and feedback collection
- Performance measurement and optimization
- Expansion planning for full implementation
Full Deployment
- Complete knowledge base ingestion
- User training and adoption support
- Monitoring setup and maintenance planning
- Success measurement and continuous improvement
Ready to Unlock Your Knowledge?
Free RAG assessment to evaluate your content and identify the highest-impact use cases.
Or contact us: info@parkcityaisolutions.com