Managed AI Services
Monthly • $8k–$40k+ per month
Keep your AI systems performing at peak efficiency with comprehensive managed services. From monitoring and optimization to new use case development and team support.
Why Managed AI Services Matter
AI systems require ongoing care - they don't "set and forget." Models drift, data changes, and business needs evolve. Without proper management, AI performance degrades over time, leading to reduced ROI and lost trust.
Our managed services ensure your AI investments continue delivering value long-term.
Core Service Offerings
AI System Monitoring
- Performance tracking and KPI monitoring
- Model accuracy and drift detection
- System health and uptime monitoring
- Automated alerts and incident response
Optimization & Tuning
- Model retraining with new data
- Performance optimization and fine-tuning
- Cost optimization and resource management
- A/B testing and continuous improvement
Support & Maintenance
- Technical support and troubleshooting
- Bug fixes and system updates
- Security patches and compliance updates
- Documentation and knowledge base updates
Evolution & Enhancement
- New use case identification and development
- Feature enhancements and expansions
- Integration updates and API changes
- Technology upgrades and migrations
Service Tiers
Essential Monitoring
$8k–$12k/month • Basic oversight
- Daily performance monitoring
- Weekly health reports
- Email support during business hours
- Basic incident response
- Monthly strategy review
Professional Management
$15k–$25k/month • Active optimization
- Everything in Essential
- Weekly optimization reviews
- Model retraining and updates
- Priority support (4-hour response)
- Monthly business reviews
- Quarterly strategy sessions
Enterprise Management
$30k–$40k+/month • Full service
- Everything in Professional
- 24/7 monitoring and support
- Daily optimization activities
- Custom development and enhancements
- Dedicated account management
- Weekly business strategy sessions
What Gets Monitored
Model Performance
- Accuracy metrics and prediction quality
- Response times and latency
- Error rates and failure patterns
- Resource utilization and costs
Data Quality
- Data freshness and completeness
- Quality degradation detection
- Source system health monitoring
- Data pipeline performance
Business Impact
- ROI tracking and business metrics
- User adoption and satisfaction
- Operational efficiency improvements
- Revenue attribution and impact
System Health
- Infrastructure performance and availability
- Security posture and threat detection
- Compliance status and audit readiness
- Backup and recovery capabilities
Optimization Activities
Continuous Improvement
- Model updates with new training data
- Prompt optimization for better responses
- Workflow improvements for efficiency
- User experience enhancements
Performance Tuning
- Resource optimization and cost management
- Caching strategies and query optimization
- Scalability improvements and load balancing
- Infrastructure upgrades and migrations
Feature Development
- New capabilities based on user feedback
- Integration enhancements and API updates
- Reporting improvements and analytics
- Automation expansions and extensions
Support & Response Times
Essential Tier
- Email support: Business hours (8 AM - 6 PM MST)
- Response time: Within 24 hours
- Resolution time: 2-5 business days
- Emergency support: +$500/hour
Professional Tier
- Priority support: Phone and chat during business hours
- Response time: Within 4 hours
- Resolution time: 1-2 business days
- Emergency support: 2-hour response, $300/hour
Enterprise Tier
- 24/7 support: Phone, chat, and emergency hotline
- Response time: Within 1 hour
- Resolution time: Same business day
- Dedicated engineer: On-call availability
Reporting & Communication
Weekly Reports
- Performance summary and key metrics
- Issues and resolutions from the week
- Upcoming optimizations and improvements
- Business impact highlights
Monthly Business Reviews
- ROI analysis and business value
- Strategic recommendations for improvements
- New opportunities and use cases
- Budget and resource planning
Quarterly Strategy Sessions
- Long-term roadmap planning
- Technology evaluation and upgrades
- Team training and capability building
- Competitive analysis and market positioning
Park City Business Applications
Tourism Operations
"Our AI booking system needs constant optimization for seasonal demand patterns. Managed services ensure we capture every revenue opportunity."
Hospitality Management
"Guest preference AI and dynamic pricing require continuous model updates. Our managed service team handles this complexity."
Construction Projects
"Project management AI needs regular updates with new regulations and market conditions. Professional management keeps us compliant."
Local Business Intelligence
"Customer analytics and inventory optimization require ongoing data integration. Enterprise management provides the reliability we need."
Success Metrics
System Performance
- 99.9% uptime for production AI systems
- <2 second average response times
- 95%+ accuracy maintained over time
- Cost optimization of 20-30% through efficiency
Business Value
- ROI improvement of 15-25% through optimization
- User satisfaction scores above 4.5/5
- Adoption rates increasing over time
- New use cases identified and implemented
Operational Excellence
- Incident resolution within SLA times
- Proactive issue prevention and detection
- Continuous improvement culture established
- Knowledge transfer and team capability building
Implementation Process
Assessment & Planning (Week 1)
- Current AI inventory and system assessment
- Requirements gathering and SLA definition
- Service level selection and pricing
- Transition planning and timeline
Onboarding & Handoff (Weeks 2-3)
- Knowledge transfer from your team
- System documentation and access setup
- Monitoring implementation and baseline establishment
- Team introduction and communication setup
Optimization & Stabilization (Month 1)
- Initial performance audit and optimization
- Process documentation and standardization
- Alert and monitoring fine-tuning
- Reporting setup and dashboard creation
Ongoing Management (Month 2+)
- Continuous monitoring and optimization
- Regular reporting and business reviews
- Proactive improvements and enhancements
- Strategic planning and evolution
Why Choose Our Managed Services?
Local Expertise
Deep understanding of Park City business cycles and seasonal patterns.
Proactive Approach
We identify and solve issues before they impact your business.
Transparent Reporting
Clear metrics, regular communication, and business-focused reporting.
Flexible & Scalable
Services that grow with your AI maturity and business needs.
Getting Started
Free Assessment
Complimentary AI health check to evaluate your current systems and identify management needs.
Pilot Program
30-day trial of our Professional tier to experience managed services.
Full Implementation
Complete transition to managed services with knowledge transfer and onboarding.
Common Managed Service Mistakes
Underestimating Maintenance Needs
"AI systems require regular attention. Without proper management, performance degrades quickly."
Lack of Monitoring
"You can't manage what you don't measure. Comprehensive monitoring is essential for AI success."
Ignoring Evolution
"AI technology and business needs change. Managed services ensure your AI evolves with your business."
Poor Communication
"Clear reporting and communication prevent misunderstandings and ensure alignment."
Ready for Hassle-Free AI?
Free AI assessment to evaluate your current systems and discuss managed service options.
Or contact us: info@parkcityaisolutions.com